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  • Overall perception of Labtek
  • Overall, how satisfied or dissatisfied are you with Labtek?*
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  • How likely is it that you would recommend Labtek to another company or colleague?*
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  • Customer Service Experience with Labtek
  • Overall, how would you rate your Customer Service experience?*
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  • How well did we understand your questions and concerns?*
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  • How much time did it take us to address your questions and concerns?*
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  • Product Quality/Value
  • How would you rate the quality of our products?*
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  • How would you rate the value for money of our products?*
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  • Labtek website experience (www.labtek.com.au)
  • How would you describe the Labtek website? (Select as many as apply)*

  • Other
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  • Have you placed an order on Labtek’s website?
    If so, how satisfied were you with the purchasing experience?
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  • Do you have suggestions as to how we could improve our website?

  • Delivery of your order
  • Overall, how satisfied were you with the standard of packaging?*
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  • Which of the following statements would you use to describe the quality of our packaging? (Select as many as apply)*
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  • How accurate are our deliveries?*
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  • Anything else?
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  • Or, remain anonymous
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